Terms of Service
Last updated: 28 July 2025
1. About us
SwitchHive is a trading style of ABM Media Limited, a company registered in England & Wales.
- Company name: ABM Media Limited
- Registered address: Kemp House, 160 City Road, London, EC1V 2NX
- Company number: 12853804
- ICO registration: ZA784901
References to "we", "us" and "our" mean ABM Media Limited trading as SwitchHive. References to "you" and "your" mean the person using our website or service.
2. Acceptance of these terms
By accessing or using switch-hive.com (the "Website") or submitting an enquiry through it, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Website.
3. The service
SwitchHive helps UK consumers compare and switch their energy, broadband and mobile providers. We are not an energy supplier or telecoms provider. The contract for any product or service you switch to will be between you and the relevant supplier, on their terms.
4. Eligibility
You must be at least 18 years old, resident in the United Kingdom and the named account holder (or authorised by the account holder) for the supply you are looking to switch.
5. Information you provide
You agree that any information you provide is accurate, complete and up to date. Quotes and savings figures shown on SwitchHive are estimates based on the information you provide and the data supplied to us by suppliers. Actual prices may vary.
6. Our role
Where you submit a switching enquiry, you authorise us to share your information with the relevant supplier or our vetted partner contact centres so they can complete your switch or contact you about it. We do not guarantee that any specific supplier will accept your switch.
7. No advice
The information on SwitchHive is provided for general comparison purposes only and does not constitute financial, legal or professional advice. You are responsible for choosing the deal that is right for you.
8. Use of the Website
You agree not to:
- Use the Website in any unlawful or fraudulent way
- Submit false, misleading or third-party data without authority
- Attempt to gain unauthorised access to any part of the Website or its systems
- Use automated tools to scrape, copy or interfere with the Website
9. Intellectual property
All content on the Website, including text, graphics, logos and software, is owned by or licensed to ABM Media Limited and is protected by intellectual property laws. You may not reproduce, distribute or use any content without our prior written permission.
10. Third-party content and links
The Website may contain links to third-party websites or display data provided by suppliers. We are not responsible for the content, accuracy or practices of any third party.
11. Limitation of liability
To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of the Website, any switch you make, or any reliance placed on information shown on the Website. Nothing in these terms limits or excludes our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded by law.
12. Privacy
We process your personal information in accordance with our Privacy Policy.
13. Changes to these terms
We may update these Terms of Service from time to time. The latest version will always be available on this page. Continued use of the Website after changes are posted means you accept the updated terms.
14. Governing law
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact us
If you have any questions about these terms, please contact:
ABM Media Limited
Kemp House, 160 City Road
London, EC1V 2NX
Email: legal@switch-hive.com
Company number: 12853804
ICO registration: ZA784901